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November 22, 2016
Didn’t Answer The Call?
May 10, 2017
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Who’s Number 1?


You may not realize it, but as of this writing, Georgia leads the U.S. in 2017 with 104 tornadoes! Typically, the Peach State only averages about 26 per year. In fact, the pace of twisters this Spring is the fastest in decades. Did you know that so far, there have been over 100 tornadoes in each month this year, nationwide?

Recently, some of those storms threats caused undue panic in metro Atlanta, but not for customers of our business service, WeatherCall Enterprise.

On April 5, the National Weather Service issued a tornado warning indicated by the red box. The box is located within Fulton County, outlined in black below:

The pin-drop shows the location of a call center which uses WeatherCall Enterprise. They are in Fulton county but not in the warning. Free weather text services and weather radios sent alerts that day that ALL of Fulton county was under a warning.

The safety director at the call center remained calm and later told us how her staff did panic a bit. “When the warning was issued, they came into my office wondering what we should do”, she recalled. TV channels had interrupted their programs and were all covering the weather, continuously running a message at the bottom of the screen that read, “TORNADO WARNING: Fulton County”. Also, that was same message was shown on the free phone apps for those TV stations.

She declared, “Until I hear from WeatherCall, there’s nothing we need to worry about – back to work.” She never got a call because her location was never at risk from the storm. The warning was never extended and she protected the bottom line that day. Time lost by staff not answering phones is money lost.

If you have a business or know someone with a business that can’t afford to lose money because of “false-alarm” weather alerts, get a FREE demo of our business service, WeatherCall Enterprise here.

 

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