Login and Administration

Download these files to get started with HazardCall for your community.

• Onboarding Checklist - The steps needed to launch HazardCall and inform your residents.
• Safety Improvement Announcement – For your residents, explaining the service and supplying them an “opt out” form.  Mail or deliver this document to each contracted resident so they can understand the service. Available in English and Spanish.
• Resident .csv-Template – Use this to create a .csv-file from your existing resident management software, or create it manually. Use this as a reference or fill-in the blanks. If you unable to create a .csv-file, simply send this information in a Microsoft Excel spreadsheet and we will convert it and upload into your management account.  Send this file to support@hazardcall.com along with the name of your community. This file will need to be updated either manually in your management web-portal, or by uploading an updated .csv-file when you have residents either arrive or depart your community. Be sure to add your staff to this .csv-file which allows them super-user rights in sending Community Broadcasts.
• Filling out the resident template - Complete instructions for properly filling out the resident list spreadsheet.
• Community Manager User's Guide – This shows you how to use your HazardCall account to manage resident information.
• Save our number - An image you can use to remind staff and residents about saving our 866 number in their phone contacts.
• Creating Lists - This shows you how to create a list of residents to use with Community Broadcasts or Community Calls.
• Community Calls - Instructions for using the value-add service that calls residents. Frequently used for those without smart phones.
• Resident App-Download Instructions – This provides pictures of the steps residents need to go through to setup the service on their phone.

You decide how to manage new and departing residents. Either add and remove manually from your account during move-in / move-out, adjust your .csv file and upload the new one regularly (weekly, bi-weekly, monthly), or contact your representative or support@hazardcall.com to let us do it for you.

*Delaying this process will result in delays in your new residents getting your messages and potentially life-saving notifications.